Refund and Cancellation Policy

Cancellation Policy

Cancellation is only possible before order confirmation. After that, cancellation is not applicable.

• • Before Confirmation: Cancellation is allowed before the order is confirmed by us
• • After Confirmation: Orders cannot be cancelled once they are confirmed
• • To request a cancellation, contact support immediately at info@wallroof.com or call +91 84463 92522

Refund Policy

No refund will be provided after the order is delivered.

• • Post-Delivery: No refunds are applicable once the order reaches you
• • Pre-Delivery Refunds: Refunds are only applicable in the event of an accepted order cancellation (before confirmation) or if delivery cannot be fulfilled

Defective or Damaged Items

If you receive a defective or damaged item:

• • Report immediately upon delivery with photographic evidence
• • We will arrange a replacement at no extra cost to you
• • Replacement items will be dispatched once verified

Payment & Refund Methods

Any applicable refunds (e.g., prior to order confirmation) will be issued to the original payment method:

• • Credit/Debit Card: 3-5 business days
• • UPI/Online Transfer: 1-2 business days
• • Note: Cash on Delivery (COD) is not available for any orders.

Contact Support

For cancellations or refund requests:

Email: info@wallroof.com
Phone: +91 84463 92522
WhatsApp: +91 84463 92522